Services
Services & Security

Optimizing Computer Performance and Resources - for Slow PC, an Initial PC Scan by our Technician is recommended
Diagnostics & Remote Repair of PCs, Laptops
1) Viruses - Protection / Removal
2) Spy-ware - Protection / Removal
3) Firewalls - setting up
4) Remote Installation & Troubleshooting of Printers
5) Diagnostics and Troubleshooting of Operating Systems/Software
6) Virus and Spy-ware Removal
7) Internet & Email Problems
8) Backup and Restore of Data
9) Setting up Networks (Wireless, LAN)

HARDWARE SUPPORT

includes Remote Installation and Troubleshooting for:
1) Printers
2) MP3 Players
3) Digital Cameras
4) Networking Devices
5) Movie/Cam Corder
6) Scanners


SOFTWARE SUPPORT

includes :
1) Installing new software applications
2) Troubleshooting and resolving of software application problems
3) Optimization of Computer Performance/Resources - cleaning up junk
    files, defragmentation
4) Email Configuration/Internet Browser Problems
5) Backup/Restore Data onto DVD/CD/Multimedia

OPERATING SYSTEMS SUPPORT

includes Troubleshooting and Resolving Conflicts for:
1) Microsoft Windows XP, 2000, NT
2) Microsoft Windows Vista
3) Microsoft Windows 7
4) Microsoft Windows 98, Me.

 

 


WELCOME TO OUR SITE

Instant support for all your computer related technical problems is just a click away. With years of experience & long list of happy customers, PCSupport is the right place to resolve all your technical problems. Enjoy the comfort of hassle free surfing. You are assured of constant support at PCSupport. Instant support for all your computer related technical problems is just a click away. With years of experience & long list of happy customers, PC Support is the right place to resolve all your technical problems. PCSUPPORT combines superior talent with proprietary technology to deliver the best technical support service at an incredible price-point.

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COMMUNICATION SERVICES

Gtech provides wireless communication and technical support to customers via emails,internets etc . The following communication methods are available to obtain assistance from Gtech for a technical issue. • Telephone Support • Web Support – Secure support site to create tickets, check status, and attain resolutions. Web generated tickets are the most effective method of communications, but telephone calls are welcome. • Email Support A highly qualified Technical Support Engineer (“TSE”) takes the initial call and triages to the appropriate resources within Gtech. The TSE’s goal is to resolve the technical issue on the first call. If this result is not possible TSE will work the technical issue by doing research, by working in the test lab or by engaging other resources at Sourcefire. TSE’s responsibility is to maintain close coordination and communication with the Customer during this process. If the appropriate progress is not being made the escalation process outlined below is invoked.If the technical issue is determined to be software or operational, TSE will resolve the technical issue using the tools available including web site download capability, an extensive test lab environment and a high level of technical expertise.

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Services Offered
osOperating System
officeMS Office support
emailEmail
multimediaMultimedia
internetInternet Browsers
burningCD/DVD Burning
antivirusAnti-Virus
spy Anti-Spyware
networkingNetworking
devicesDevices
tech support
call